Get Google to call you!

google-logo1Are you having issues with your new Google Maps listing for your business? I’ve had a bunch of questions regarding this and how to fix this. Easy, have Google call you! Some of you might have noticed something wrong with your maps marker or Google Maps or information in general. Some stayed the same, some disappeared/re-appearead, markers have moved, information didn’t stick. Whatever the case may be, if you use Google Maps and are having a difficult time getting your maps issues resolved by filling out the online form “fix your listing” with Google here’s a little trick and a not so obvious thing I just learned about Google. You can have them call you! That’s right! You heard me right, and in my experience the phone call is immediate. Here’s how!

What Do I Need?
1. A Google Places or Google+ account
2. The phone number associated with your business
3. The correct information for your Google listing

How Do I Get Them To Call?
1. Goto Google Places – use your Google login/pw
2. At the bottom of the screen you will see 5 hyperlinks, click on Google Places Help See Fig. 1
3. Click on the red button that says “contact us” in the upper right hand side of the screen See Fig. 2
4. A new window will pop up, click on the Blue button that says “Call Us” See Fig 3
5. A screen will pop up where you will need to fill out your Name, Google Email Address and of course your phone number See Fig. 4
6. Click on “Call Me” and Google will call within seconds See Fig. 4

Google 1

Fig. 1

Step3a

Fig. 3

Figure 2

Step4a

Fig. 4

TIP: You have to use your business phone number associated with your account, you can’t call from just any phone, keep that in mind. When they call you it will say press 1 for a Google specialist, and sometimes when you press one it keeps repeating it, just continue to press 1 you will be directed to a Google Specialist. More than likely, your Google specialist can make the changes to your account almost immediately do NOT let anyone tell you it will take 7 days for changes to take affect. I’ve asked Google every time I needed to make this call to make the changes immediately and they’ve done it!

Can I have Google change something else on my account?

Yes. If you have multiple business listings on the map or Google accounts you can have them combine all the listings for you. I recently did this for a client of mine. They had 3 listings in three separate accounts, they had reviews on all the sites and their maps were incorrect. Google was able to combine the accounts under one account, combine all the reviews and fix the location marker. Boom!

How often can I call?

As often as you like! I am always checking and making sure the Google listings for my clients are correct because they can change from time to time from Google glitches. If this happens Google will fix it for you and sometimes give you an email address to email them if it continues to happens.

Shopping Cart Websites Made Simple

Ecwid

I manage a great deal of diversity in my business, my clients are from all walks of life which in turn makes my life very interesting. I deal with doctors, dentists, handymen, bakers, accountants and because of this interesting and eclectic list of clientele I receive a new challenge about every other week. I enjoy this challenge and because of it, I can keep my creative juices flowing as a marketing consultant and business owner. I embrace daily challenge and quite honestly if everything was even flow all of the time, nothing would be interesting or engaging and that’s what its all about being an entrepreneur!

I was recently contracted by a Gluten Free baker, Ebenezer Foods, who needed a Website, Social Media and branding assistance. To start with she is a Gluten Free enthusiasts and baker that wanted to bring her Gluten Free Mixes to the outside world by developing her own eCommerce company but didn’t know how to go about it; enter 512City Design. She was wanting to use the website to showcase her products and then allow people to call her or email her their orders. My initial response was why not set up an commerce website, as if I knew how to do this, but I knew I could get the right people involved in the event this was something she elected to do. However, her needs were small initially and she just wanted the website and then possibly down the road she wanted to discuss the possibility of an eCommerce site. Little did I know that there was a very simple and easy way to set up a virtual shopping cart on her site with little or no effort at all.

First of all, for most of you that follow or read my blog, you know I am a huge proponent of WordPress powered websites. There are two reasons for this, one they are robust and two they are customizable. WordPress websites allows for a great deal of customizing and with the amount of free plugins offered from thousands of WordPress free lance developers around the world, you can pretty much do anything to and with a WordPress website. With the new Cherry Framework, WordPress just got a little bit sweeter and more efficient from a productive point of view.

Ecwid

Ecwid Shopping Cart

I began doing some research on eCommerce websites but everything I found was very involved and directed more towards larger scaled eCommerce sites and then I stumbled upon a new client who contacted me needing to increase his online traffic and reputation for his online t-shirt business. He was using a Wix website which is a very basic do-it-yourself website builder program, very minimal in regards to SEO and not as customizable or robust as WordPress. But he was using something I found extremely useful, he was using a simple shopping cart powered by a company called Ecwid. And even though his website was very simple and minimal, his customers could very easily purchase their T-shirts without a fail through his website using the Ecwid shopping cart. I did some research and came to the conclusion that Ecwid is a legitimate payment provider company worth using for small scale eCommerce websites, enter my new client Ebenezer Foods the Gluten Free Baker.

I talked to my client, Ebenezer Foods about the possibility of using a shopping cart on their website to simplify the ordering process, save them time and reduce manpower by running all transactions through Ecwid. Melissa, the owner was all for it, and I endeavored in my first eCommerce website. It was pretty simple to setup, WordPress has a very simple Ecwid plugin you can use to add an Ecwid store to any WordPress website. The setup is simple and easy to implement into your WordPress website. All you need to do is setup an Ecwid account, which is FREE for basic use and upgradable over time depending on your demand and product amount. The transactions are run through a business Paypal account, also free. You upload your pictures, catalog, descriptions and sku’s all through ecwid (see features here), This is a great approach for small eCommerce companies looking for a simple and effective solution for their online transactions.